Refund policy
Effective Date: September 4, 2026
At SPOGNITELASOC MARKETING LLC, we strive to provide high-quality digital products and an excellent customer experience. Please read our Refund Policy carefully before making a purchase.
1. Company Information
SPOGNITELASOC MARKETING LLC
1500 N GRANT ST STE R
DENVER, CO 80203, USA
EIN: 42-4896265
Phone: +1 5752425407
Email: contact@spognitelasoc.com
2. Digital Products
We sell digital products, including PDF ebooks, planners, guides, and downloadable educational resources. Since these products are delivered electronically and become immediately accessible after purchase, they cannot be returned in the same way as physical goods.
3. No Refunds After Download
Due to the nature of digital content, all sales are final. Once a digital product has been purchased and made available for download, we generally do not offer refunds, exchanges, or cancellations.
4. Exceptions
We may review refund or replacement requests under the following circumstances:
- You were charged more than once for the same order.
- You received the wrong digital product.
- Your purchased file is corrupted or cannot be opened, and we are unable to provide a working replacement.
- A verified technical issue on our side prevents delivery of your purchase.
If any of the above situations apply, please contact us within 7 days of your purchase.
5. Technical Support
If you experience problems downloading or accessing your purchase, we are happy to help. In most cases, technical issues can be resolved by providing a new download link or replacement file.
6. Unauthorized Purchases
If you believe your payment method was used without your authorization, please contact your payment provider immediately and notify us so we can assist with our investigation.
7. Chargebacks
Initiating a chargeback without first contacting us may delay resolution of your issue. We encourage customers to reach out to our support team so we can resolve any problems as quickly as possible.
8. Policy Changes
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on our website and will become effective immediately upon publication.
9. Contact Us
If you have any questions about this Refund Policy or need assistance with your purchase, please contact us:
SPOGNITELASOC MARKETING LLC
1500 N GRANT ST STE R
DENVER, CO 80203, USA
Phone: +1 5752425407
Email: contact@spognitelasoc.com